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Below is a short list of our most frequently asked questions. More questions? Visit our help center or reach out via chat!

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Frequently Asked Questions

  • Do I need Google or Facebook ad accounts setup?

    We create new ad accounts for you on Google & Facebook that connect to AdScale. Nevertheless, we could use your current advertising assets such as Facebook pixel data and audiences in those new ad accounts.

  • Do you charge me for the advertising costs?

    The advertising costs of Google & Facebook are billed directly by them, and their invoices are sent to you. AdScale only charge you for AdScale + AgencyPlus Managed Services Fee's.

  • How do I control my advertising budget?

    You have full control over your advertising budget. AgencyPlus will work with you on a scaling plan and budget limit for your advertising campaigns.

  • Can I see my advertising performance?

    We provide you with 24/7 access to the entire performance analytics on the AdScale platform dashboard and break-down into all the relevant segments such as advertising channels, ads, demographics, geo-locations and more.

  • How can I be sure your data is correct?

    We collect your performance data directly from the Google & Facebook ad accounts. Once you install AdScale we automatically implement Google & Facebook pixels on your store to accurately collect your data. We will walk through your data with you on a regular basis.

  • How do I cancel Adscale and/or Managed Serivces?

    You can cancel at anytime. With that said, when you sign up to Adscale + AgencyPlus Managed Services, our goal is to grow your business exponentially. We have a proven track record of success.

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